Refund policy

Here's our fair and friendly refund policy:

1. Paid, Not Shipped
If you paid for an item but we have not shipped it yet, you may request a 100% full refund, no questions asked.

2. Paid, Shipped
If you paid for an item but we already shipped it, you must return the item to us and we will refund you the item cost less shipping & handling charges. You must notify us within 7 days after your item is picked up

3. Damaged
If an item is damaged during shipping, please let us know within the same day you picked up your item, we will send you a replacement or provide a refund less shipping. Once insurance is processed, we will refund your shipping costs. If you notify us after 2 days, we will treat it as Paid, Shipped

Please bear in mind crystals and gemstones are very unique, no two pieces are ever the same and everybody reacts to their energies uniquely, we cannot guarantee you the claims made in the descriptions

Any questions? Please email info@giftsofnatura.com We will reply you promptly

May positive energy surround you always!